Terms of Service

Terms of Service
Effective Date: 04-06-2025

Welcome to Melt and Molds. By accessing or purchasing from our website, you agree to the following terms and conditions. Please read them carefully before using our services.

1. Overview

These Terms of Service ("Terms") govern your use of the Melt and Molds website and any services or products offered through our platform. By accessing our site or placing an order, you agree to be bound by these Terms and our Privacy Policy.

2. Online Store Terms

  • You must be at least 18 years old or have the consent of a parent or guardian to use this site.

  • You may not use our products for any illegal or unauthorized purpose.

  • You agree not to transmit any harmful code or violate any laws in your jurisdiction.

3. Products and Services

  • Melt and Molds offers custom 3D-printed chocolate products, often made to order based on your submitted text or image.

  • Due to the personalized nature of our products, all sales are final unless the product arrives damaged or defective (see Section 6 below).

  • We reserve the right to limit quantities or cancel orders in our sole discretion.

4. Custom Content

By submitting custom text, images, or design requests, you represent that:

  • You own or have the right to use the content you submit.

  • Your submission does not infringe on any third-party intellectual property.

  • We reserve the right to reject or cancel any order that contains offensive, illegal, or inappropriate content.

5. Pricing and Payment

  • Prices are subject to change without notice.

  • All payments are processed securely via Shopify and approved third-party processors.

  • We reserve the right to correct pricing errors, even after an order has been submitted.

6. Refunds and Replacements

Because our products are custom-made, we do not accept returns. However, we will replace items that arrive damaged or defective. To request a replacement:

  • Email us at [Insert Email] within 7 days of delivery.

  • Include a description and photo of the issue.

  • Replacements are issued at our discretion.

7. Shipping and Delivery

  • We aim to ship all orders within our stated production timelines.

  • Shipping times are estimates and not guaranteed.

  • We are not responsible for delays caused by shipping carriers, weather, or other events beyond our control.

8. Intellectual Property

All content on this site, including product designs, images, logos, and text, is the property of Melt and Molds and may not be used or reproduced without our written permission.

9. Limitation of Liability

Melt and Molds is not liable for any indirect, incidental, or consequential damages resulting from the use of our website or products. Our total liability to you for any claim shall not exceed the amount you paid for the product in question.

10. Governing Law

These Terms are governed by the laws of the State of [Insert State], without regard to its conflict of law principles.

11. Changes to Terms

We reserve the right to update or change these Terms at any time. Any changes will be posted on this page with an updated effective date. Continued use of the site constitutes acceptance of those changes.

12. Contact Information

If you have any questions about these Terms, please contact us at:

Melt and Molds
Email: info@meltandmolds.com
Phone: 401-298-2019